|Titre||Dysfunction in the Human Rights Complaints System|
|Maisons d'édition||Coalition for Reform of the Human Rights Commission|
|Place of Publication||Toronto|
|Publication Type|| Report|
|Sujet||Human Rights; Provincial Human Rights Commissions; Human Rights Complaints; Law; Prevention|
The main purpose of this report is to present a critical analysis of the Human Rights Complaints system, specifically citing the problems of disrespectful treatment of complainants, bias, delay, inappropriate pressure to settle, failure to provide information and a lack of efficiency and productivity. The report concludes that as a result of numerous specific problems, the public perceives the System as incapable of delivering justice, and consequently feel that there is no point in lodging a complaint. The report attempts to address this problem by offering recommendations for every stage of the Complaint process.