Dysfunction in the Human Rights Complaints System
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| Title |
Dysfunction in the Human Rights Complaints System |
| Year |
1995 |
| Publisher |
Coalition for Reform of the Human Rights Commission |
| Publisher URL |
http://www.ohrc.on.ca |
| Place of Publication |
Toronto |
| Publication Type |
Report |
| Location |
CRRF. |
| Pages |
19. |
| Subject |
Human Rights; Provincial Human Rights Commissions; Human Rights Complaints; Law; Prevention |
| CRRF Identifier |
HR-PC-BR-28 |
English Abstract
The main purpose of this report is to present a critical analysis of the Human Rights Complaints system, specifically citing the problems of disrespectful treatment of complainants, bias, delay, inappropriate pressure to settle, failure to provide information and a lack of efficiency and productivity. The report concludes that as a result of numerous specific problems, the public perceives the System as incapable of delivering justice, and consequently feel that there is no point in lodging a complaint. The report attempts to address this problem by offering recommendations for every stage of the Complaint process.
Quotations
Officers' reports frequently reveal a profound misunderstanding of how discrimination is manifested, as illustrated by the relevant caselaw: For example, officers often conclude that there is no discrimination when fewer than 100% employees in a workplace report that they have experienced it. (p.15)

